newo ai - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Scheduled Maintenance for Newo.ai Platform
  • Completed
    February 10, 2026 at 6:20 AM
    Completed
    February 10, 2026 at 6:20 AM
    Maintenance has completed successfully
  • In progress
    February 10, 2026 at 6:00 AM
    In progress
    February 10, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2026 at 6:00 AM
    Planned
    February 10, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: February 10, 2025 Start Time: 06:00 AM UTC Expected Duration: Duration 20 minutes

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Platform
  • Completed
    February 05, 2026 at 7:00 AM
    Completed
    February 05, 2026 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    February 05, 2026 at 6:00 AM
    In progress
    February 05, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 05, 2026 at 6:00 AM
    Planned
    February 05, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: February 5, 2026 Start Time: 06:00 AM UTC Expected Duration: 1 hour

    Expected Impact: To ensure service continuity, Bypass Mode will be enabled, which will redirect all calls directly to the emergency phone number configured in the Newo Voice Connector.

    During this period, users may experience brief unavailability of the Newo.ai platform's . We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Jan 2026

Scheduled Maintenance for Newo.ai Platform
  • Completed
    January 21, 2026 at 7:00 AM
    Completed
    January 21, 2026 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    January 21, 2026 at 6:00 AM
    In progress
    January 21, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    January 21, 2026 at 6:00 AM
    Planned
    January 21, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: January 21, 2026 Start Time: 06:00 AM UTC Expected Duration: 1 hour

    Expected Impact: To ensure service continuity, Bypass Mode will be enabled, which will redirect all calls directly to the emergency phone number configured in the Newo Voice Connector.

    During this period, users may experience brief unavailability of the Newo.ai platform's . We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Agent Logs
  • Completed
    January 16, 2026 at 9:00 AM
    Completed
    January 16, 2026 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    January 16, 2026 at 8:00 AM
    In progress
    January 16, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    January 16, 2026 at 8:00 AM
    Planned
    January 16, 2026 at 8:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Agent logs.

    Date: January 16, 2026] Start Time: 08:00 AM UTC] Expected Duration: 1h

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Platform
  • Completed
    January 13, 2026 at 6:15 AM
    Completed
    January 13, 2026 at 6:15 AM
    Maintenance has completed successfully
  • In progress
    January 13, 2026 at 6:00 AM
    In progress
    January 13, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    January 13, 2026 at 6:00 AM
    Planned
    January 13, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: January 13, 2025 Start Time: 06:00 AM UTC Expected Duration: Duration 15 minute

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Dec 2025

Migration to OpenAI in Progress
  • Resolved
    Resolved

    The migration to Gemini has been successfully completed. Service performance has been restored.

    We are now closely monitoring the platform to ensure all systems remain stable.

  • Identified
    Identified

    We are initiating a migration to our primary provider, Google Gemini AI.

    We will post another update once the migration is complete.

  • Monitoring
    Monitoring

    The migration to OpenAI has been successfully completed. Service performance has been restored.

    We are now closely monitoring the platform to ensure all systems remain stable.

  • Identified
    Identified

    We have identified a performance degradation with our primary provider, Google Gemini AI. To restore normal service levels, we are initiating a migration to our secondary provider, OpenAI.

    We will post another update once the migration is complete.

Maintenance in Progress for Newo.ai Platform
  • Completed
    December 11, 2025 at 9:00 AM
    Completed
    December 11, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 8:00 AM
    In progress
    December 11, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 8:00 AM
    Planned
    December 11, 2025 at 8:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: December 11, 2025 Start Time: Time and Timezone, 08:00 AM UTC Expected Duration: 1 hour

    Expected Impact: During this period, users may experience short-term glitches. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Platform
  • Completed
    December 10, 2025 at 9:00 AM
    Completed
    December 10, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 8:00 AM
    In progress
    December 10, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 8:00 AM
    Planned
    December 10, 2025 at 8:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo Platform.

    Date: December 09, 2025 Start Time: Time and Timezone, 08:00 AM UTC Expected Duration: 1 hour

    Expected Impact: During this period, users may experience short-term glitches. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo Platform
  • Completed
    December 04, 2025 at 9:00 AM
    Completed
    December 04, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    December 04, 2025 at 8:00 AM
    In progress
    December 04, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    December 04, 2025 at 8:00 AM
    Planned
    December 04, 2025 at 8:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo Platform.

    Date: December 04, 2025 Start Time: Time and Timezone, 08:00 AM UTC Expected Duration: 1 hour

    Expected Impact: During this period, users may experience short-term glitches. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Dec 2025 to Feb 2026

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