newo ai - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

No notices reported this month

Mar 2026

Scheduled Maintenance for Newo.ai Platform
  • Completed
    March 24, 2026 at 6:15 AM
    Completed
    March 24, 2026 at 6:15 AM
    Maintenance has completed successfully
  • In progress
    March 24, 2026 at 6:00 AM
    In progress
    March 24, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    March 24, 2026 at 6:00 AM
    Planned
    March 24, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: March 24, 2026 Start Time: 06:30 AM UTC Expected Duration: Duration 15 minutes

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Newo Platform
  • Resolved
    Resolved

    This incident has been fully resolved, and all systems have been operating normally for the past 45 minutes.

    The root cause was determined to be an issue with both OpenAI and Gemini and the Newo Platform. We have taken corrective actions to restore service.

    We apologize for any disruption this may have caused. A detailed postmortem will be made available upon request.

  • Update
    Update

    We monitor performance stabilisation, we turned the Bypass mode off.
    We continue to investigate occurred issues.

  • Update
    Update

    We are enabling bypass mode to production environments. We continue to investigate this issue.

  • Investigating
    Investigating

    We are experiencing performance degradation of platform. We are currently investigating this incident.

Feb 2026

Scheduled Maintenance for Newo.ai Platform.
  • Completed
    February 17, 2026 at 6:45 AM
    Completed
    February 17, 2026 at 6:45 AM
    Maintenance has completed successfully
  • In progress
    February 17, 2026 at 6:00 AM
    In progress
    February 17, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 17, 2026 at 6:00 AM
    Planned
    February 17, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: February 17, 2025 Start Time: 06:00 AM UTC Expected Duration: Duration 45 minutes

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Platform
  • Completed
    February 10, 2026 at 6:20 AM
    Completed
    February 10, 2026 at 6:20 AM
    Maintenance has completed successfully
  • In progress
    February 10, 2026 at 6:00 AM
    In progress
    February 10, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2026 at 6:00 AM
    Planned
    February 10, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: February 10, 2025 Start Time: 06:00 AM UTC Expected Duration: Duration 20 minutes

    Expected Impact: During this period, users may experience brief service unavailability. We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Scheduled Maintenance for Newo.ai Platform
  • Completed
    February 05, 2026 at 7:00 AM
    Completed
    February 05, 2026 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    February 05, 2026 at 6:00 AM
    In progress
    February 05, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 05, 2026 at 6:00 AM
    Planned
    February 05, 2026 at 6:00 AM

    Please be advised that we have scheduled maintenance planned for the Newo.ai Platform.

    Date: February 5, 2026 Start Time: 06:00 AM UTC Expected Duration: 1 hour

    Expected Impact: To ensure service continuity, Bypass Mode will be enabled, which will redirect all calls directly to the emergency phone number configured in the Newo Voice Connector.

    During this period, users may experience brief unavailability of the Newo.ai platform's . We have designed this maintenance to minimize disruption as much as possible.

    We appreciate your patience as we work to improve the reliability and performance of our platform.

Feb 2026 to Apr 2026

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